Privacy Policy

Last Updated: March 24, 2022

BlockSentry Holdings Ltd. and its Affiliates (as defined herein) (collectively "PeckShield", "we", "us", or "our") is committed to protecting your privacy. "Affiliates" means any entity that directly or indirectly controls, is controlled by, or is under common control with another entity, where "control" means possessing, directly or indirectly, the power to direct or cause the direction of the management, policies and operations of such entity, whether through ownership of voting securities, by contract or otherwise.

We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect, use, and share in connection with the PeckShield website, mobile app, and other software provided on or in connection with our services, as described in our Terms of Service (collectively, the "Service").

We may make changes to this Privacy Policy from time to time. The date at the bottom of this page indicates when this Privacy Policy was last revised. We may also notify you in other ways from time to time about the collection, use, and disclosure of your information described in this Privacy Policy.

Information We Collect

1.1. Information you give us

We collect the following types of information from you.

• Contact and demographic information (e.g., names, phone number, company name, job title, email address, address, city, country, or other profile information). Login credentials, such as username and password.
• Billing information.
• Any content you submit in our online forums and chatrooms or by commenting on content posted on our Services. Please note that these comments are also visible to other users of our Services.
• Any content you submit as a testimonial or endorsement. (We request your consent before publishing testimonials or endorsements.)
• Information you provide when you complete a survey.
• Information you provide during a support call, which may include IP Addresses, post name, MAC Address, which are included in the support bundle.
• Information you provide when you request access to white-papers or download a tool.
• Information you provide when you participate in a contest, sweepstakes, or promotional offer.
• Information you submit to inquire about or apply for a job with us.
• If you contact us, we may keep a record of that correspondence and any contact information provided.
• Any other information you voluntarily submit to us, including information about other people. To the extent you provide us with information about other people, you must obtain their consent to do so.

1.2. Information We Collect From Other Sources

We collect the following types of information from third-party sources.

• Contact information, demographic information, and information about your interests.
• Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.
• Information about your credit history and score from credit reporting agencies.
• Information about your interaction with advertisements that we place on third party websites from online analytics and advertising companies.

1.3. Information We Collect Automatically

When you interact with the Services, we collect the following information about you automatically.

• Analytics about your interaction with our Services, including traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our Services.
• Details regarding the device you use to access our Services, including, but not limited to, your IP address, operating system, and browser type.
• Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence.

1.4. Information Collected from Web Technologies

We use cookies and other technologies to provide features on our Services. We also partner with other companies that use these technologies to collect information about your use of our Services. For more information about the cookies that we use and a list of our partners, please see our Cookie Policy.

How We Use Your Information

We may use the information we collect about you for the following purposes.

• Provide our Services: To provide you with our products and services (including through authorized partners), including to take steps to enter into a contract for sale or for services, process payments, fulfill orders, ship product, send service communications, provide maintenance and support, professional services, and/or access to subscription services, and conduct general business operations such as accounting, record keeping, and audits.
• Analytics: To create data that allows us to improve and grow our business, including to measure the effectiveness of ads, understand how our Services are being used, understand our customer base and purchasing trends, understand the effectiveness of our marketing, market our products, and develop new products and services.
• Personalization and Ads:
• To personalize the Services to your preferences.
• To contact you with personalized marketing and advertising about our products and services.
• To deliver personalized advertising to you online, which may be based on your preferences or interests across services and devices.
• Security and Legal Compliance:
• To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
• To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with legal requirements regarding our Services.
• Consent: According to your consent.

How We Secure the Information We Collect From or About You

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. For example, we use:

• Physical safeguards that include locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing personal information.
• Technology safeguards that include monitoring of our systems and data centers, third party penetration testing, firewalls and multi-factor authentication.
• Organizational safeguards that include making efforts to ensure that only necessary people have access to personal information, and training to ensure our employees understand the importance and means by which they must protect personal information.

While we use these and other precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

How We Share Your Information

4.1. Marketing purposes. 

If you have provided us with your consent, we may use your personal data for the purposes of marketing our products, events, and services and those of our strategic partners and business associates. e.g. by sending you marketing communications. In order for us to market products, events, and services that are of specific interest and relevance to you, we may analyze and rely on your personal data provided to us, or data collected from your interactions with us.

4.2. Service Providers

We engage vendors to perform functions on our behalf, and they may receive information about you. These vendors are obligated by contract to use information that we share or they collect on our behalf only for the purpose of providing specific functions. The business functions our vendors support include services that support the Solutions, customer service, billing and collection, auditing and accounting, professional services, analytics services, security, information technology services, and marketing. Our service providers also support our systems status reporting, our backend operations, and our career portal.

4.3. Social Media Platforms

If you interact with us on social media platforms, the platform may collect information about you and your interaction with us. If you interact with social media "widgets" on our Services (for example, by clicking on a Twitter "like" button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.

4.4. In Response to Legal Process

We share data when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests.

Additional Information about Our Data Collection and Sharing Practices

5.1. Retention Periods

We retain information for different periods of time depending on the nature of the information and our legal obligations. In general, we will retain your personal information to fulfill the purposes for which it was collected, as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements. We may also retain cached or archived copies of your personal information for a reasonable period of time in accordance with applicable law.

5.2. Sharing of Aggregated or De-Identified Information

We may use and share at our discretion information that has been aggregated (information that has been compiled into summaries or statistics) or de-identified (information that has been stripped of all unique identifiers such that it cannot be linked to a particular individual).

5.3. Combination of Information

We may combine information from the Services together and with other information we obtain from our business records.

5.4. Change of Ownership or Corporate Organization

We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information as described in this Policy.

5.5. Cross-border Transfer of Data If you use our Services outside of the United States, we may collect, process, and store your information in the United States and other countries. The laws in the United States regarding information may be different from the laws of your country. Any such transfers will comply with safeguards as required by relevant law.

5.6. Our Practices Regarding Information Belonging to Children

The Services are intended for users age 18 and older. PeckShield does not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 18, we will delete that information.

WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: 
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

How to Submit a Request to Exercise Your Rights

You may submit a request to exercise any of your rights using the contact information below. We may have a reason under the law why we do not have to comply with your request or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

In order to process your request, we must verify your identity to protect your and others’ information.

Contact and Questions

If you have any privacy- or security-related questions, please contact us by sending an email to [email protected] or at the following address: Craigmuir Chambers, P.O. Box 71, Road Town, Tortola, VG1110, British Virgin Islands

Updated: March 24, 2022